Tue 19 Apr 2011
Ever heard of Dick Van Dyke Appliance World? If you live in east central Illinois, you have. They have this catchy little jingle that they litter the airwaves with.. If you buy from us, you get the whole store! And, it’s the home of the $25 service call!
Last Thursday evening, the refrigerator at one my homes started making abnormal clicking noises every few minutes, and this continued throughout the night. It sounded kinda like a cricket, to be honest. The next morning, Friday, my resident that lives in that home emailed me to tell me about it, and I dropped by before work to look things over. My knowledge of appliance repair can basically be summed up on a sheet of notebook paper, and I didn’t have a clue what might be wrong, since all of the exterior things looked approximately normal (except for the dripping water from the melting ice in the freezer).
So I called up Dick Van Dyke a bit after 9am, explained the situation to them, let them know that this was for a resident and not for me, and that they needed to do their best to get this taken care of as soon as possible. They let me know that, even though all of their trucks say $25 service call, that it is actually $28 dollars, as of February 14. Strike 2. (Where’s strike 1, you ask? See down at the bottom)