Comments on: AT&T Carrier Cost Recovery Fee

By: james

james — Tue, 19 Jul 2011 17:29:42 +0000

Large corporations like AT&T can rob the people blind and it is legal…if i go in a rob a bank of just a little money it it illegal and i will go to jail for a long time but AT&T can rob all its customers forever and make billions from it and never have to serve a day because it is legal for them to steal…maybe it is because they dont use a gun

By: JUDY

JUDY — Fri, 17 Sep 2010 22:13:27 +0000

It is still in place. Still frustrating, and still nothing that any one of us can do about it. Have you also noticed all of the other bites, disguised as government fees and taxes? The rest of the country bills out sales and service tax separately but the phone companies pass along all of their costs as if they are not responsible for the cost of doing business. Hey, I want to

By: Gus

Gus — Wed, 30 Sep 2009 03:41:17 +0000

It’s frustrating too. They do this to thousands of customers each month…and we pay it. Insane.

By: george

george — Wed, 17 Jun 2009 00:38:06 +0000

I got tried of the corporate add-on fees.I had time to add up all the fees, my phone bill was 40% junk fees. I just this month turned the land line off for good. I feel sorry for you guys that have DSL and can’t get away from Maw Bell…..Try cable for your internet, and cut them lose…..

By: Scott

Scott — Thu, 14 May 2009 19:34:52 +0000

I just got the same thing, a one minute call cost 33 cents and then 2.46 in taxes and fees. The carrier cost is up to 1.99.

I’m so pissed right now! I’m glad I’m getting rid of AT&T at the end of the month!

By: Dana Weisenborn

Dana Weisenborn — Tue, 03 Mar 2009 01:52:23 +0000

This should become illegal. When a price is advertized (say $40 per month) for a phone, these charges should have been included.
I wonder what the phone companies would say if they CONTRACTED with an independant auditor for $10,000,000 to certify their financial statements and then paid a $1,000,000 cost recovery fee to cover the cost of maintaining the computers at the auditing firm.

AT&T (and I am certain the other phone companies also) explains that this is not going to their profits (it is covering costs). Gee, I wonder why they make more money on the advertized service price (is it pure profit because the costs are covered in fees?

Its funny they need these fees badly, but when I moved to the Chicago area, AT&T forgot to bill me for an entire year. I called them every month to remind them.
If they didn’t have idiots doing their billing, they wouldn’t have to charge extra fees.

Thanks for letting me rant.

By: anon

anon — Mon, 06 Oct 2008 22:08:51 +0000

Just spent a frustrating 10 mintues on the phone with an AT&T supervisor. According to the ATT website, that fee is only applied if you have long distance charges on your bill. I had none but still had a fee. Turns out, the monthly plan counts as a charge! Trouble is, I haven’t found a phone company that doesn’t have these bogus fees (usually with a different name.) Has anyone else?

By: Jim Renick

Jim Renick — Wed, 30 Jul 2008 02:37:28 +0000

I agree as my bill has been identical to your’s. this 1.49 a month is nothing, but another gimmick for ATT to scam there customers. I have another 2 months of dish contract and I’m moving everything to cable. I don’t care if it cost more and then see if they collect there 1.49.